Clinic Front Desk Clerk

Clinic Front Desk Clerk

Job Code:  P9778


Job Summary

Provides support to the clinic operations by adding assistance when applicable. Helps ensure satisfaction is achieved for patients.



• Assists with requests of medical records.

• Ensures medical information and PHI are appropriately approved utilizing clinic information systems.

• Assists patient registration and eligibility verification utilizing a clinical information system.

• Provides administrative support to the clinics by answering phone calls, booking appointments, etc.

• Assists with the flow of patient paperwork from tracking referrals by providers to filing narrative reports approved by the PCP.


Job Qualifications


Required Education

High School Diploma or GED


Required Experience



Preferred Experience

1+ years

Clerical Medical Records experience

Multi-lingual/multi-cultural patient involvement


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